Question 1

Do I have to pay import taxes or customs duties when ordering to the USA?

Accepted Answer

No. All orders to the USA are shipped DDP (Delivered Duty Paid). The price already includes all import costs, so you will not pay any additional customs duties or taxes upon delivery.

Question 2

What about orders to the European Union?

Accepted Answer

Since the hives are shipped directly from Slovenia (EU), there are no customs duties or import taxes for EU customers.

Question 3

What if I order from another country outside the EU and USA?

Accepted Answer

In this case, you may need to pay import duties, VAT, or other taxes as required by your country’s customs regulations. These costs are the responsibility of the buyer.

Question 4

How many frames does the hive hold?

Accepted Answer

This depends on the hive version:
 • Langstroth frames – available as 20-frame (2 levels × 10 frames) or 30-frame (3 levels × 10 frames).
 • Slovenian AZ frames – available in different sizes (e.g., 20 or 30 frames), depending on the selected model.

Question 5

Do the hives include frames?

Accepted Answer

Yes. All hives come with wooden frames. However, the frames are unwired and without wax foundations – beekeepers need to wire them and insert wax foundation sheets before use.

Question 6

Do I need to paint the hive before use?

Accepted Answer

Yes. The hive is made from natural spruce wood and should be painted or treated for weather protection.

Question 7

Can this hive be placed outdoors?

Accepted Answer

It is designed in the Slovenian AZ tradition and should be placed under a roof or inside a bee house. Permanent outdoor free-standing use is not recommended without shelter.

Question 8

What accessories are included?

Accepted Answer

Each hive comes with a metal queen excluder, removable varroa tray, two feeders, mesh ventilation screens, and entrance blocks.

Question 9

Are the hives ready to use upon delivery?

Accepted Answer

Yes. The hives are shipped fully assembled – you only need to paint or treat the wood, and prepare the frames with wire and wax foundation before placing bees inside.

Question 10

Where are the hives made?

Accepted Answer

All hives are handcrafted in Slovenia (EU) from strong spruce wood.

Question 11

How long does shipping take?

Accepted Answer

Shipping times vary by destination, but typically international delivery takes about 7–14 business days.

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